Meet the Team
Performance Strategy & Systems Specialist, CEO
Catherine Nolan
Catherine helps organisations see what’s actually driving performance under pressure.
Across organisations including Uber, Toyota, Disney, Coca-Cola, NSW Health and Transport for NSW, she has seen the same pattern repeat.
Capable people. Clear intent. Yet performance flatlines.
She's coached over 7,000 individuals and worked across leadership teams, frontline environments and large-scale change.
Her work focuses on what drives results when it matters.
Decision-making. Clarity. Load. The conditions that either support performance or quietly degrade it.
Catherine's known for making the invisible visible.
Where performance is breaking. And why.
"Most performance problems aren’t people problems. They’re system problems."
Elite Performance & Team Culture Specialist
Steve Bicknell
Steve works where performance is real. Not theoretical. Elite sport. High-pressure environments. Teams where outcomes matter.
He helps leaders and teams understand what’s actually happening when performance drops. Not the surface story. The underlying mechanics.
Why pressure sharpens some teams and destabilises others.
Why motivation isn’t a personality trait.
Why culture either holds or fractures under load.
Steve's known for making complex behaviour simple. Fast.
A whiteboard. A few lines. Suddenly it’s clear.
“Pressure doesn’t break teams. Poor systems under pressure do.”
Executive & Oganisational Psychologist
Michelle Robbé
Michelle works with senior leaders operating inside complex systems.
Where decisions carry weight. And the cost of getting it wrong is high.
She brings psychological depth into environments that often default to pressure and pace. Not to soften them. To make them work.
Her focus is aligning leadership behaviour with the system around it. Because even strong leaders will struggle in poorly designed environments.
Michelle doesn’t deal in surface-level fixes.
She works where structure and behaviour intersect.
“Strong leaders still fail inside weak systems.”
Workforce Capability & Facilitation Specialist
Melissa Elvin-Jensen
Melissa works where performance actually shows up. On the ground.
Her ethos is human-centred. Take strategy, frameworks and leadership intent- and make it real in how people operate day to day.
She designs experiences that shift behaviour. Not just awareness.
Because sitting through a session isn’t capability.
Capability is what happens the next time someone has a difficult conversation. Makes a call. Handles pressure.
This is where Mel builds strength.
“When we're aligned, growth is what happens after the workshop”
Executive Strategy & Leadership Advisor
Claire Jorgenson
Claire works with leaders navigating complexity at scale.
Boardrooms. Senior teams. Environments where the decisions aren’t clean and the pressure doesn’t switch off.
She helps leaders think clearly when everything around them is moving fast.
Her strength is making strategy usable.
Not just something that sounds good in a room. Something that can actually be executed across the organisation.
Because if it can’t be executed, it isn’t strategy.
“This is what it actually feels like to lead at that level”
Psychological Safety & Leadership Specialist
Mark Butler
Mark focuses on one of the most misunderstood drivers of performance: psychological safety.
Not as culture initiative, but as a performance condition.
He helps leaders to understand what shuts people down. What keeps them quiet. What stops capability from showing up.
Because when people don’t speak, challenge or contribute, performance drops long before anyone names it.
Mark helps create environments where people can actually think.
And where that thinking gets used.
“People don’t perform where it isn’t safe to think.”
Strengths & Workforce Development Specialist
Nicole Weber
Nic works on unlocking capability and aligning it to the system it sits inside.
Her background spans workforce strategy and organisational development, supported by two Master’s degrees focused on how capability in complex environments.
Her passion is strengths as a performance lever. Understanding how people actually operate at their best, and what allows that to show up in real work.
Nic shines where capability is underused. Where it’s misaligned. Where the environment is quietly getting in the way.
Because most underperformance isn’t lack of effort. It’s capability not being used properly. Fix that, and performance lifts without adding load.
"Most underperformance isn’t lack of capability. It’s misalignment."
Video Production & Capability Content Specialist
Daniel Le
Daniel comes from high-end video production. Not L&D. He's worked with Porsche, Transport for NSW, Sydney Swans, Kennards Hire, Built and Centuria.
He works in a different reality to most corporate training.
People don’t absorb information the way organisations design for. They absorb it the way they’ve been conditioned to everywhere else. Fast. Visual. Interactive. Pattern-driven.
Most training ignores that.
Daniel takes what organisations need people to understand - and turns it into content that actually lands.
“If people don’t engage with it, it doesn’t exist.”
AI Capability Systems Builder
Liam Nolan
Liam builds systems that make capability accessible in real time.
Not training before the moment. Support in the moment.
He works on translating organisational knowledge into AI-driven tools that people can actually use when it matters.
Because theorising what to do later isn’t helpful.
Knowing what to do right now is.
“Knowledge is pointless unless it can show up in the moment it’s needed.”
Neurodiversity & Cognitive Performance Expert
Ellise Barnier
Elise works at the intersection of cognition and performance.
Her focus is how different brains process information, make decisions and operate under pressure.
And what happens when systems aren’t designed for that reality.
She challenges the assumption that performance issues sit within the individual.
Often, they sit in environments that don’t account for cognitive variation.
Her work makes those mismatches visible.
And correctable.
“If the system only works for one type of brain, it’s not a strong system.”
Operations & Execution Lead
Dorothy Maciaga
Dorothy is the centre point of the Workload Rebellion team. She connects people, work and delivery- ensuring everything moves cleanly between experts, clients and projects.
Her background spans over 20 years in corporate, recruitment, finance and not-for-profit environments, working closely with senior leaders across fast-moving, high-demand systems- and a psych degree.
Dorothy is the glue.
Clients hear from her.
Work flows through her.
Nothing gets lost between moving parts.
She keeps things aligned without needing translation.
If your people are capable, but performance is harder than it needs to be, we should talk.
WE WORK WITH LEADERS
WHO CARE ABOUT:
Cleaner decisions
Stronger capability across levels
Reduced cognitive drag
Smarter load design
Architecture that holds under pressure
